María Santiago

María Santiago is a bilingual AI dispatch and customer service specialist fluent in both English and Spanish. She transitions between languages naturally and seamlessly mid-conversation — no transfers, no holds, no communication gaps. María handles the full customer interaction from greeting to payment in whichever language the caller is most comfortable with. For towing and roadside companies serving diverse markets, María is the difference between capturing that call and losing it to a competitor. She quotes accurately, secures deposits confidently, creates jobs without delay, and ensures every Spanish-speaking caller receives the same premium experience as every English-speaking one. María also handles appointment scheduling for medical, dental, and service businesses — confirming slots, sending reminders, and collecting intake information in both languages. She represents your business professionally, warmly, and without accent barriers.