About Dan
Dan is your frontline AI call taker — the voice customers hear when they call in for service. Built for towing companies, roadside assistance providers, and field service businesses, Dan answers every inbound call and captures the details your team needs to dispatch the job. No hold times, no missed calls, no voicemail black holes.
When a caller reaches Dan, he collects the critical information: caller name, phone number, location, vehicle details (year, make, model), the problem they're experiencing, and how urgent the situation is. He asks the right follow-up questions — Are you in a safe location? Is the vehicle blocking traffic? Do you have a preferred destination for the tow? — to ensure your dispatch team has everything they need.
Dan qualifies every call before it hits your board. He verifies service area coverage, checks if the caller has an account or motor club membership, and confirms the type of service needed. This means your dispatchers spend less time on the phone gathering basics and more time getting trucks rolling.
For towing companies and roadside networks handling high call volumes, Dan means zero missed calls, consistent intake quality, and faster job entry. He works 24/7, handles multiple calls simultaneously, and logs every detail so your team can pick up exactly where the call left off.
Sample Greeting
"Thank you for calling! This is Dan. I can help get you taken care of right away. Can I start with your name and location?"